YouTube executives ignored warnings, letting toxic videos run rampant

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Proposals to change recommendations and curb conspiracies were sacrificed for engagement, staff say.

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Illustration: Graham Roumieu

By  Mark Bergen

 Updated on 

A year ago, Susan Wojcicki was on stage to defend YouTube. Her company, hammered for months for fueling falsehoods online, was reeling from another flare-up involving a conspiracy theory video about the Parkland, Florida high school shooting that suggested the victims were “crisis actors.”

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