
Photo: ©Shutterstock/UNDP Viet Nam
A few weeks ago I was fascinated to learn that local authorities in Da Nang have harnessed the power of social media to make their coastal city cleaner, greener, and more beautiful. People can go online to report a broken lamppost, flooded street or an illegal landfill. By helping to prioritize and direct the authority’s response, it has quickly become a success story for other cities and provinces to learn from.